Privacy Policy

Effective Date: July 4, 2025

At Datalyzer, we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our AI data analytics service, including access via WhatsApp, Telegram, or web dashboard.

1. Information We Collect

Personal Information:

• Name and contact information

• Email address

• Payment information (processed securely through Stripe or other payment processors)

• Messaging platform phone numbers or IDs (WhatsApp, Telegram)

• Account credentials for connecting to your datasets or databases

Non-Personal Information:

• Website and app usage analytics

• Device information, browser type, and IP address

• Interaction data, such as query patterns and usage behavior

2. Messaging Platform Integration and Data Usage

If you use messaging platforms like WhatsApp or Telegram to interact with Datalyzer:

Data Collected:

• Your phone number or messaging ID for service delivery

• Chat messages containing your queries and commands

• Analytics queries, responses, and usage patterns

Data Processing:

• We process your queries in real time to provide analytics insights

• Chat history may be temporarily stored securely to improve service

• All messaging data is encrypted in transit and at rest

Privacy Commitments:

• We do not share your chat conversations with third parties

• Your chat data is used solely for providing analytics services

• You can request deletion of your chat history at any time

3. User Data Protection

Your Data Only:

• Only you interact with Datalyzer through connected platforms or dashboards

• Datalyzer does not access or send messages to your clients, customers, or contacts

• We do not collect, store, or redistribute personal information from your end users

Data Analysis Scope:

• Analytics are limited to the datasets or databases you provide

• We process aggregated, anonymized business metrics such as sales, revenue, or product performance

• Individual personal records within your datasets remain fully under your control

4. Purpose of Data Collection

We collect and process your information to:

• Provide AI-powered analytics on your datasets

• Process payments and manage subscriptions

• Improve service quality, performance, and user experience

• Provide customer support and respond to inquiries

• Comply with legal obligations and security requirements

5. Data Sharing and Third Parties

We are committed to protecting your privacy:

• We do not sell, trade, or rent your personal information

• We may share information with trusted service providers (e.g., Stripe, cloud providers, messaging APIs) strictly to deliver our services

• All third-party integrations comply with strict data protection standards

• We may disclose information if required by law or to protect our legal rights

6. Data Security

We implement robust security measures to protect your data:

• Encryption for all communications and temporary data storage

• Secure storage with industry-standard protocols

• Regular security audits and updates

• Access controls and authentication

• Compliance with applicable data protection regulations, including GDPR

7. Your Rights

You have the following rights regarding your data:

• Access and request copies of your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal requirements)

• Withdraw consent for data processing

• Request portability of your data

• Lodge complaints with relevant supervisory authorities

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website and web dashboard. You can control cookie settings through your browser preferences. Essential cookies are required for the website to function properly.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure all international transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Material changes will be communicated via email or prominent notice on our website. Continued use of Datalyzer after such updates constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at Email: info@datalyzer.digital